Terms & Conditions
Everything you need to know before booking your Booze Bus Bali experience.
By booking a tour with Sugar Rays Booze Bus Bali, you agree to all Terms & Conditions listed on this page. All bookings require full payment at the time of reservation.
Children under 10 years old must be accompanied by parents. No alcohol will be served to guests under the legal drinking age.
- Standard Booze Bus tour duration: 2 hours
- Maximum capacity: 11 passengers
Packages may include drinks, pizza, merchandise, and hostess service depending on your selection.
The Booze Bus team is responsible for providing transport, drinks (per package), and a safe environment. Guests are responsible for their own personal belongings.
- Full refund available only if cancelled at least 48 hours before the tour time.
- No refund will be issued for cancellations within 48 hours of the scheduled tour.
All cancellations must be submitted via email to the address provided at the time of booking. Messages via WhatsApp or social media do not qualify as official cancellation requests.
You may reschedule your tour up to 48 hours before your original time slot, subject to availability.
If your group fails to show up at the confirmed time, your booking is considered a no-show and no refund applies.
Tours operate in most weather conditions. The bus includes curtains and interior protection. Only extreme weather will cause cancellation or rescheduling by our team. If the operator cancels due to unsafe weather, guests may choose to reschedule or receive a full refund.
To ensure a fun, safe, and enjoyable experience for everyone, the following behaviours are strictly prohibited:
- Disrespectful or abusive behaviour toward staff or others
- Obscene or inappropriate conduct
- Public urination
- Excessive intoxication
- Any behaviour that endangers passengers, staff, or the public.
Our team reserves the right to remove guests from the tour if their behaviour violates these policies. No refund will be given in such cases. Removed guests are responsible for arranging their own return transport.
Alcohol will be served responsibly and only to adults. Guests showing signs of dangerous intoxication may have drink service stopped.
Smoking is not permitted inside the bus.
Any deliberate or accidental damage caused by guests may result in additional charges.
Before departure, guests will receive a short safety briefing from the hostess.
Guests with medical conditions should consult with staff before booking.
In the unlikely event of an emergency:
- Follow crew instructions immediately
- Remain seated when advised
- Keep exits clear.
Guests participate at their own risk. The operator is not liable for loss of personal belongings or accidents caused by guest misconduct.
The operator ensures:
- A safe vehicle
- Licensed driver
- Professional staff
- Compliance with local safety laws.
For questions about Terms, Cancellations, or Policies:
Email: sugarraysboozebus@gmail.com
WhatsApp: +62 822 4774 3578